These terms are between [Legal company name] (“Batchly”, “we”) and the institute that signs up (“you”). The owner accepts them on the institute’s behalf when creating it.
1. The service
Batchly is software for running an institute: records, fees, exams, homework, messages, live classes and apps for families. We keep it running and improve it; features may change, and we give notice before removing one you rely on.
2. Your account and your people
The owner is responsible for who gets staff access and what they can do. You confirm you have the agreement of students, guardians and staff to their details being kept in Batchly, and of guardians to receive messages.
3. Your data
The institute owns its data. We process it only to provide the service, as our privacy policy describes. You can download your records, and ask us to delete the institute at any time.
4. Plans, billing and credits
Plans are paid monthly or yearly in advance, after any free trial. Message credits are bought separately and spent per delivered message. Prices include VAT where it applies. If a plan isn’t renewed, the institute becomes read-only after a short grace period; nothing is deleted.
5. Fee payments to you
Online fees go to your institute’s own SSLCommerz store under your own agreement with SSLCommerz. Batchly never holds your fees and isn’t a party to payments between you and families.
6. Acceptable use
No spam, no messages to people who haven’t opted in, nothing unlawful, abusive or misleading, and no attempts to break or overload the service.
7. Liability
We take care to keep Batchly available and your data safe, but the service is provided as it is. Our total liability is limited to what you paid us in the 12 months before a claim, except where the law doesn’t allow a limit.
8. Ending the agreement
You can stop using Batchly at any time. We may suspend an institute that breaks these terms or doesn’t pay, after notice. When an institute leaves, its data is deleted as the privacy policy describes.
9. Law and disputes
These terms are governed by the laws of Bangladesh, and disputes go to the courts of Dhaka.